← System Beneath

Privacy Policy

Last updated: July 7, 2026

Who this policy covers

This Privacy Policy explains how Miriam Herten Coaching ("we," "us," "System Beneath"), based in Switzerland, collects, uses, and protects information when you visit systembeneath.com or engage with our services. "Personal data" means any information relating to an identified or identifiable individual, as defined under the Swiss revFADP and the EU GDPR.

What we collect

We collect the minimum information needed to respond to you and deliver our services:

We do not use analytics, advertising, or tracking cookies on this site. See our Cookie Policy for full detail on what this site does and does not store in your browser.

Third-party services

When you use a form or booking link on this site, you are taken to a third-party provider's own website, governed by their own privacy policy:

We recommend reviewing their policies directly, as we do not control how they process your data once submitted on their platforms.

Cross-border data transfers

Tally.so and Acuity Scheduling are US-based providers, meaning your data may be transferred outside Switzerland and the EU/EEA when you use their forms or booking systems. We rely on the safeguards each provider maintains for international transfers; please refer to their respective privacy policies linked above for specifics.

Legal basis for processing

We process your data based on your consent, the performance of a contract with you (such as booking a session), our legitimate interest in responding to enquiries and operating this business, and compliance with legal obligations such as Swiss accounting law.

Why we process your information

We use your information to respond to enquiries, to deliver the services you book, to meet contractual and accounting obligations, and, where required, based on your consent.

How long we keep it

Enquiry data that does not lead to a booking is generally deleted within 12 months. Client and financial records are retained for the duration required under Swiss accounting law, generally 10 years.

Security

Access to your information is restricted to Miriam Herten. Where data is held by third parties (Tally.so, Acuity Scheduling), we rely on the security measures those providers maintain, as described in their respective privacy policies.

Your rights

Under the Swiss revFADP and, where applicable, the GDPR, you have the right to request access to, correction of, or deletion of your personal data, and to object to certain processing. To exercise these rights, contact us at info@miriamherten.com.

If you believe your data has been mishandled, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) at edoeb.admin.ch, or, if the GDPR applies to you, with your local EU data protection authority.

Children

Our services are directed at adults. We do not knowingly collect personal data from individuals under 18.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact

Miriam Herten Coaching
Switzerland
info@miriamherten.com